Our Delivery Guide

We appreciate you spending time with us and choosing to explore Delvin. Every order is prepared with care, and this guide offers a calm overview of how your items make their way to you.


Processing Time

Orders are usually prepared within 1–3 business days. During busy periods or holidays, processing may take a little longer.


Estimated Delivery Timeframes

Delivery times vary depending on your location. The following timeframes are gentle estimates:

  • Australia: 7–15 business days

  • United States: 7–15 business days

  • Canada: 10–20 business days

  • Europe: 10–20 business days

  • Other international locations: 15–30 business days

Please note that customs delays, courier backlogs and other unforeseen circumstances may affect delivery times.


How We Deliver Your Order

Your order is prepared by our fulfilment team and delivered through a range of trusted delivery partners. The courier used may vary depending on your location.

You will receive a tracking number once your order has been dispatched.


Email Updates

We’ll keep you gently informed at each stage:

  • Order confirmation

  • Shipping notification with tracking details

  • Delivery confirmation


Delivery Costs

Delivery costs are calculated at checkout based on your location and the weight of your order.

  • Free standard delivery is available for orders over $100 (conditions may apply depending on region).

  • Standard and express options will appear at checkout if available.


International Delivery

We deliver to Australia, New Zealand, the United States, Canada, the United Kingdom and select other countries. If your country does not appear at checkout, you’re welcome to contact us to enquire.

Customs duties, taxes or import fees may apply depending on your location. These are the responsibility of the customer.

For customised items, please allow an additional 5–7 business days for processing.


Address Details

Please ensure your delivery address is correct at the time of ordering. If you need to make a change, contact us as soon as possible at delvinnewageshop@gmail.com so we can update it before your order is dispatched.


Lost or Damaged Parcels

If your parcel arrives damaged, or if it appears lost in transit, please contact us within 7 days of receiving your tracking number. We will work with care to resolve the issue.