Shipping Policy

Thank you for shopping with us! Here are the details about our shipping process:

1. Shipping Timeframe

Processing Time: Once your order is placed, we typically process and ship it within 1-3 business days. Please note that during peak seasons or holidays, processing times may be longer.

Shipping Time: Delivery times vary depending on your location and the shipping method you select. Here’s an estimated delivery window:

    • United States: 7-15 business days
    • Australia: 7-15 business days
    • Canada: 10-20 business days
    • Europe: 10-20 business days
    • International: 15-30 business days

Please note that shipping times can vary depending on customs processing, courier delays, and unforeseen circumstances.

2. Shipping Method

We use a variety of reliable shipping partners to deliver your orders, with CJ Packet Ordinary being our main shipping method. Other carriers may be used depending on the delivery location, including:

  • CJ Packet Ordinary (Main Shipping Partner)
  • USPS, FedEx, UPS (US)
  • Canada Post (Canada)
  • DHL, Royal Mail, and local postal services for international orders

You’ll receive a tracking number once your order ships so you can monitor its journey.

3. Email Notifications

We will keep you informed every step of the way:

  • Order Confirmation: As soon as your order is placed, you’ll receive an email confirming your order details.
  • Shipping Notification: Once your order is shipped, we’ll send you an email with the tracking number and shipping details.
  • Delivery Confirmation: When your order has been successfully delivered, we’ll send you an email to let you know it’s arrived.

4. Shipping Costs

Shipping costs are calculated at checkout based on the weight, size of the order, and your delivery location.

  • Free Shipping: We offer free standard shipping on all orders over $100  and conditions may apply for other regions.
  • Standard Shipping: If your order doesn’t qualify for free shipping, standard shipping rates apply based on your location.
  • Expedited Shipping: Expedited or express shipping options are available for faster delivery. Charges for these services will be shown at checkout.

5. International Shipping

We currently offer international shipping to the following countries: [List of Countries]. If your country is not listed, please contact us for possible arrangements.

Please note that customs duties and taxes may apply for international orders, which are the responsibility of the customer. We recommend checking with your local customs office for more information.

6. Address Issues

Please double-check your shipping address when placing your order. If you notice any errors, contact us immediately at delvinnewageshop@gmail.com or https://delvinnewageshop.com/pages/contact so we can update it before your order ships.

7. Lost or Damaged Items

We make every effort to ensure your order arrives safely, but in the event that your package is lost or damaged during transit, please contact us within 7 days of receiving your tracking number. We will work with the carrier to resolve the issue.